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24/7 Helpline Services

Phones lines accessible to anyone in need of emergency telephone counselling or access to services

Assaulted Women's Helpline

Population Served:

Women

Services Offered:

  • TTY phone line for women who are deaf or hard of hearing
  • Support and referrals for women and families
  • Work collaboratively with other community partners to reduce barriers to supports

Contact:

Crisis: GTA- (416) 863-0511
GTA TTY: (416) 3648762
Toll Free: 1 (866) 863-0511
Toll Free TTY: 1 (866) 863-7868
Business: (416) 364-4144
Fax: (416) 364-0563
Web: www.awhl.org

Other:

Accessible location? Yes
French language services? Yes – See Fem’aide
Interpretation services? No

Fem’aide

Population

Femmes (18+)

Services:

  • Supporter les femmes en déterminant leurs propres besoins et en prenant elles-mêmes les décisions éclairé

Contact:

Autre :

Emplacement accessible ? Oui
Le service en français ? Oui, complètement français
Services d’interprétation ? Non

Hamilton Police Service - Victim Services Branch

Population Served:

All Hamilton residents

Services Offered:

  • On Scene Crisis Intervention for victims of crime and trauma (upon Officer request)
  • Emotional Support, Practical Assistance, Information and Referrals to Community Agencies
  • 24 Hour telephone line
  • Victim Quick Response Program (Ministry of Attorney General Financial Compensation Program for Victims of Violent Crime)

Contact:

Other:

Accessible location? Yes
French language services? Yes
Interpretation services? Offsite translation services available

Sexual Assault Centre (Hamilton and Area) - SACHA Support Line

Population Served:

Adults (16+) who have experienced childhood and/or adult sexual violence at any point in their lives; this includes rape, incest, sexual abuse and harassment. The support line also offers assistance to families, partners and friends of survivors.

Services Offered:

  • 24 Hour Support line
  • Individual and group counselling
  • Accompaniment to hospital and police
  • Specialized outreach and supports for women from racialized and newcomer communities
  • Public education
  • Anonymous reporting
  • Information and referrals to other community resources

Contact:

Crisis: (905) 525-4162
Business: (905) 525-4573
TTY: (905) 525-4592
Address: 75 MacNab St. South, 3rd Floor, Hamilton ON, L8P 3C1
Web: sacha.ca
Email: [email protected]

Other:

Accessible location? Yes
French language services? No
Interpretation services? Yes

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